Djj2u values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal data as a djj2u platform member. Please read it carefully before using our services.
Last Updated: 1 January 2026Djj2u only collects data that is strictly necessary for account operations, payment processing, and legal compliance. No excess data is collected without clear justification.
All djj2u member personal data is stored and transmitted using 256-bit SSL encryption – the same security standard used by Malaysia's leading financial institutions and banks.
Djj2u has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your consent.
As a djj2u member, you have the right to access, amend, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.
The djj2u Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with local law.
In the event of any data security breach involving your personal information, djj2u is committed to notifying you within 72 hours of becoming aware of the incident.
Welcome to the djj2u Privacy Policy. djj2u is Malaysia's leading online entertainment platform, operating at djj2u.app, offering a wide range of Live Casino games, slots, baccarat, poker, Malaysia Super League football betting, cricket, badminton, and much more to members across Malaysia.
At djj2u, we understand that privacy is more than just a word — it is a fundamental right of every individual. We are therefore committed to handling your personal data with the utmost responsibility, transparency, and security. This Privacy Policy explains in detail how djj2u collects, uses, stores, protects, and in certain circumstances, shares your personal data.
By registering an account or continuing to use djj2u's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the djj2u platform and contact us for assistance with closing your account.
📌 Important Note: This djj2u Privacy Policy has been drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia. All our data handling practices comply with applicable Malaysian legislation.
Djj2u only collects personal data that is strictly necessary to provide a secure, fair, and responsible platform experience. The categories of data we collect are as follows:
| Data Category | Data Type | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, identity card image | Mandatory (KYC) |
| Contact Data | Email address, mobile number, residential address | Required |
| Financial Data | Bank account number, bank name, e-wallet details (TNG, GrabPay, Boost, ShopeePay) | Mandatory (payment) |
| Transaction Data | Deposit, withdrawal, betting, win, and loss history | Required (records) |
| Technical Data | IP address, device type, browser, operating system, cookie data | Automatic |
| Usage Data | Login records, session duration, games played, settings preferences | Automatic |
| Communications Data | Live chat conversation records, support emails, feedback, and complaints | Optional |
⚠️ Important: djj2u does not store full credit/debit card numbers in our systems. All card transactions are handled by PCI-DSS certified third-party payment providers.
Djj2u collects your personal data through several different channels:
This data is collected when you:
When you browse or use the djj2u platform, our systems automatically record technical information such as your IP address, device type, browser used, pages visited, session duration, and actions taken within the platform. This data helps us detect suspicious activity and improve the overall user experience.
In certain cases, djj2u may receive your personal data from trusted third parties, including:
Djj2u uses your personal data only for legitimate and transparent purposes. We will not use your data for any other purpose without obtaining your consent first. The primary purposes of data use are as follows:
💡 Marketing Preferences: You can opt out of marketing communications from djj2u at any time by clicking the "unsubscribe" link in our emails or adjusting your notification settings within your account.
Djj2u does not sell or trade members' personal data. However, under certain circumstances, we may share your data with carefully selected and trusted third parties, solely to enable us to deliver the services you use:
All third parties working with djj2u are required to comply with strict data security standards and are only permitted to use your data for the specified purposes.
⚠️ International Transfers: Where your data needs to be transferred outside Malaysia (e.g. to cloud servers), djj2u ensures that protection equivalent to Malaysia's PDPA standards is fully upheld.
Djj2u implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.
Djj2u retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law. Generally:
Djj2u uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how members use our services.
You may manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the djj2u platform.
As a djj2u member and data subject under Malaysia's PDPA, you hold important rights regarding your personal data. djj2u is committed to respecting and facilitating the exercise of those rights:
You have the right to request a copy of all personal data djj2u holds about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction via your account settings or djj2u customer support.
You may request the deletion of your personal data, subject to any legal retention obligations that djj2u is required to comply with.
You have the right to object to the processing of your data for direct marketing purposes at any time, without the need to provide a reason.
You may request your data in a structured, machine-readable format for transfer to another service.
Under certain circumstances, you may request that djj2u restrict the processing of your data while a review is being carried out.
📌 How to Exercise Your Rights: To submit any privacy rights request, please contact the djj2u Privacy Officer by email at privacy@djj2u.app or via 24/7 live chat on our platform. We will respond within 14 business days.
The djj2u platform is strictly for individuals aged 18 years of age and above. djj2u does not knowingly collect, store, or process the personal data of any individual under the age of 18.
Should we discover that personal data belonging to an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data from our systems and close the account in question.
If you believe a minor has registered an account on djj2u, please contact us immediately at privacy@djj2u.app so that we may take the appropriate action.
Djj2u reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
We recommend reviewing this Privacy Policy periodically. Continued use of the djj2u platform after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account by contacting djj2u customer support.
If you have any questions, concerns, or requests regarding djj2u's Privacy Policy or the handling of your personal data, please do not hesitate to contact us:
Our Malay-speaking team is available to assist you at all times. All privacy-related enquiries will be handled with complete confidentiality and professionalism.
📌 Our Commitment: djj2u is committed to responding to all privacy-related enquiries within 3 business days and resolve data rights requests within 14 working days from the date of receipt of your completed request.